One of the key contributions of the KYA Programme involves learners engaging with qualified and experienced coaches to assist them in applying their learning to real-life situations.

Learners are each assigned 3 coaches:


(n) personal coaching is intended to maximise the potential of an individual, assisting them to identify, set and meet (or exceed) personal and/or professional goals.

According to ICF, 80% of people who receive coaching report increased self-confidence, and over 70% benefit from improved work performance, relationships, and more effective communication skills. At KYA, our goal is to fully empower our learners to be successful in life, not just in training and work, and believe that providing personal coaching does just that.

Learners are each assigned a Personal Coach to assist them to expand, refine, and build new skills throughout the training process. We know that personal coaching benefits individuals by helping them to:

  • Establish - and action - towards achieving goals;
  • Become more self-reliant;
  • Gain more job and life satisfaction;
  • Contribute more effectively to teams;
  • Take greater responsibility and accountability for actions and commitments;
  • Work more easily and productively with others; and
  • Communicate more effectively


(n) peer coaching is defined as a confidential process through which two or more colleagues/learners (of equal status) work together to share learnings and support one another.

Learners are paired up to share ideas, assist one another and solve problems either - or both - may experience during the training process. A variety of benefits follow from effective peer coaching, these include:

  • mutual problem solving;
  • learning through observation; and
  • self and peer development.

These benefits can lead to deeper learning, critical thinking and higher levels of leadership and competency.


(n) industry coaches are intended to share their technical expertise and experience, guiding learners to understand how to cope with workplace situations and applying their knowledge.

Learners are assigned a work-based industry coach to assist them in establishing and mastering the workplace-based skills training.